Industries

We speak your industry before we write a line of code.

Each sector has its own regulations, systems, and numbers that matter. We scope around them from the first call, so you are not paying for us to learn your business.

E-commerce and retail

Stores that load quickly, take payment cleanly, and stay editable by the people who run them.

What we measure

Conversion rate
Average order value
Cart abandonment
Core Web Vitals
Repeat-purchase rate

Standards we design for

PCI DSS (hosted payment fields)
GDPR and cookie consent
WCAG 2.2 AA
ZATCA e-invoicing (KSA)
UAE VAT invoicing

Systems we connect

Stripe
PayPal
Checkout.com
Tabby
Tamara
Klaviyo
Google Merchant Center
Aramex
ShipStation

Common challenges

Catalogs that have outgrown a template
Checkout drop-off and slow mobile pages
Migrations off an old platform without losing orders or SEO
Stock, tax, and shipping rules that differ by country

What Idevation builds

WooCommerce, Shopify, and Magento storefronts
Custom product options, B2B price lists, and multi-warehouse shipping
Payment gateway setup for the markets you sell in
Migrations, redirects, and performance work on the pages that rank

Where AI helps

Product descriptions and translations drafted from your catalog data, reviewed before publishing
Search that understands “black running shoes under 300” instead of exact keywords
A support assistant that answers order-status and returns questions from your store data

Real estate and property services

Listing sites, owner portals, and the internal tools that keep a property business moving.

What we measure

Lead response time
Cost per qualified lead
Viewing-to-offer rate
Days on market
Occupancy

Standards we design for

Advertising permit numbers on listings (RERA / Trakheesi, REGA)
Saudi PDPL
UAE PDPL
Australian Privacy Act
WCAG 2.2 AA

Systems we connect

Property Finder
Bayut
realestate.com.au
Domain
HubSpot
Salesforce
WhatsApp Business API
Google Maps
DocuSign

Common challenges

Listings spread across spreadsheets, portals, and an outdated website
Enquiries that arrive by phone, form, and WhatsApp with no single queue
Owners and tenants who need a simple place to see status

What Idevation builds

Listing and search experiences with filters that match how people actually look
Agent dashboards, lead capture, and CRM connections
Owner, tenant, and maintenance portals
Brochure sites for developments, with floor plans and enquiry flows

Where AI helps

Listing copy in English and Arabic generated from the property fields, checked by an agent
Lead scoring that puts the enquiries most likely to view first in the queue
A WhatsApp assistant that answers availability and books viewings into agent calendars

Healthcare and care services

Patient-facing sites and staff tools designed around privacy, clear language, and reliable forms.

What we measure

No-show rate
Time to first appointment
Intake completion rate
Admin hours per week

Standards we design for

HIPAA (US)
Australian Privacy Act and APPs
GDPR special-category data
Saudi PDPL
HL7 FHIR
Audit trails on every record read

Systems we connect

HL7 FHIR APIs
Cliniko
Microsoft 365 and Google calendars
Twilio
Stripe
Xero

Common challenges

Appointment and intake processes that still depend on paper or email
Staff who need a simple record of visits, notes, and follow-up
Public pages that must be readable, fast, and careful with personal data

What Idevation builds

Clinic and care-provider websites with service, location, and contact paths
Intake forms, booking requests, and staff dashboards
Document collection with access controls and an audit of who opened what
Integrations with the systems you already use for records or billing

Where AI helps

Intake summaries drafted from forms so clinicians read one page, not ten, with a clinician signing off
An assistant for admin questions (opening hours, referrals, forms) that never gives medical advice
Document sorting that files referrals, results, and letters to the right record

Education and edtech

Course platforms, school sites, and the admin tools around enrolment and content.

What we measure

Enrolment conversion
Course completion
Weekly active learners
Load time on 3G

Standards we design for

FERPA (US)
COPPA for under-13 users
GDPR
WCAG 2.2 AA
SCORM and xAPI
LTI 1.3

Systems we connect

Moodle
Canvas
Google Classroom
Zoom
Microsoft and Google sign-in
Stripe

Common challenges

Enrolment that breaks when more than a handful of students apply at once
Content teams who cannot update pages without a developer
Learners on slow connections and older phones

What Idevation builds

School, institute, and training websites
Course catalogs, enrolment forms, and student portals
Content tools for staff who are not developers
MVP platforms for education products, including accounts and payments

Where AI helps

Quiz and practice questions drafted from course material, reviewed by the teacher
A course assistant that answers from your own lessons, not the open web
Feedback drafts on written work that tutors edit before sending

Finance and fintech

Client portals, onboarding flows, and internal tools where accuracy and access control matter.

What we measure

Onboarding drop-off
Time to approval
Reconciliation hours
Audit-trail coverage

Standards we design for

PCI DSS
KYC and AML workflows
SOC 2 control mapping
SAMA Cyber Security Framework
Consumer Data Right (AU)
GDPR

Systems we connect

Stripe
Plaid
Wise
Sumsub
Onfido
Xero
QuickBooks
DocuSign

Common challenges

Onboarding that asks for the same document twice
Reporting pulled by hand from more than one system
A need to show who changed a record, and when

What Idevation builds

Client and partner portals with role-based access
Onboarding and document collection
Dashboards for operations and finance teams
API integrations with payment, banking, and accounting tools you already run

Where AI helps

Document extraction that reads statements, IDs, and invoices into structured fields for review
Reconciliation suggestions that match transactions and flag the exceptions
Plain-language report summaries for clients, generated from the numbers you approve

Field services and facilities

Job scheduling, technician updates, and customer communication for work that happens on site.

What we measure

First-time fix rate
Jobs per technician per day
On-time arrival
Time from job to invoice

Standards we design for

Offline-first sync for poor signal
Location tracking with consent
E-signatures (ESIGN, eIDAS)
ZATCA e-invoicing (KSA)

Systems we connect

Google Maps Platform
WhatsApp Business API
Twilio
Xero
QuickBooks
Odoo
Zoho

Common challenges

Jobs assigned in a group chat and then lost
Customers who call to ask when someone will arrive
Invoices that wait until someone retypes the job sheet

What Idevation builds

Scheduling boards and mobile job sheets
Customer updates by email or message at the status points you choose
Photo, note, and signature capture on site
Connections to invoicing, inventory, and payroll

Where AI helps

Route and schedule suggestions that account for skills, travel time, and parts on the van
Job notes written up from a technician’s voice memo and photos
Parts and quote suggestions based on similar past jobs

Professional services

Sites and client portals for firms that sell expertise: legal, consulting, accounting, and agencies.

What we measure

Enquiry-to-meeting rate
Proposal win rate
Time to proposal
Billable utilisation

Standards we design for

Client confidentiality and NDAs
GDPR
ISO 27001-aligned access control
E-signatures (ESIGN, eIDAS)

Systems we connect

HubSpot
Salesforce
Microsoft 365
Google Workspace
Calendly
DocuSign
Clio
Xero

Common challenges

A website that lists services but does not convert enquiries
Proposals and status updates sent as attachments
Knowledge locked in individual inboxes

What Idevation builds

Service websites with clear offers and enquiry paths
Client portals for documents, status, and approvals
Proposal and intake workflows
White-label delivery for agencies that resell development

Where AI helps

Proposal first drafts assembled from your past proposals and the client’s brief
An internal assistant that searches your firm’s own documents and precedents
Meeting notes turned into action lists and client updates

SaaS and startups

A first release that is small enough to launch and solid enough to put in front of paying customers.

What we measure

Activation rate
Time to first value
Monthly recurring revenue
Churn
Uptime

Standards we design for

SOC 2 readiness
GDPR and data residency
OWASP ASVS
Tenant data isolation
WCAG 2.2 AA

Systems we connect

Stripe Billing
Paddle
Auth0
Clerk
PostHog
Segment
Intercom
AWS
Azure

Common challenges

A product idea with too many features for the first version
Billing, roles, and onboarding left until after the demo
No clear owner for what happens the week after launch

What Idevation builds

MVP scoping that cuts the idea to a releasable product
Multi-tenant accounts, roles, and subscription billing
Admin tools so you are not editing the database by hand
A launch plan and a retainer for the releases that follow

Where AI helps

AI features scoped as product capabilities, with cost per request measured from day one
Onboarding assistants that set up a new account from a short conversation
Usage analysis that spots accounts likely to churn

Logistics

Tracking, booking, and operations tools for companies that move goods or coordinate deliveries.

What we measure

On-time delivery
First-attempt delivery rate
Cost per drop
Booking-to-dispatch time

Standards we design for

GS1 barcodes
EDI (X12, EDIFACT)
ZATCA e-invoicing (KSA)
Proof-of-delivery records
Location data with consent

Systems we connect

DHL
FedEx
Aramex
SMSA
ShipStation
Google Maps Platform
Odoo
SAP

Common challenges

Status that lives with the driver, not with the customer
Bookings taken on the phone and re-keyed later
Partners who each expose a different API, or none at all

What Idevation builds

Booking and tracking portals for customers and partners
Dispatch boards and status updates
Integrations with carriers, warehouses, and finance systems
Mobile views for staff who are not at a desk

Where AI helps

Delivery-time estimates that learn from your own completed routes
Shipping documents and customs paperwork read into structured data
Customer “where is my order” messages answered from live tracking

Your industry, your rules

Don’t see your sector? Tell us how it works.

Bring the regulations, the systems, and the numbers you answer to. We reply within one business day.

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